Terms and Conditions


Technical information and images

Technical information (sizes, colors, materials, flow rate, etc ...) on the site are extracted from the manufacturer's catalogs and may be subject to change without notice.

The pictures are only indicative and may not be true in size, finish and color. In particular, an image is not displayed for any proposed color or size, so pay attention to the article description when shopping.


Prices are always subject to VAT. In the event of re-ordering for stock out of stock the price may be subject to change.

When the price is 0 or unpublished it is necessary to request quotation before proceeding to purchase.


The order is considered completed when we receive the payment. In the case of bank transfer, the goods are sent as soon as the bank credit is received.

For items not available in stock, but ordered from our suppliers upon customer's request, it will not be possible to cancel the order.

Items procured on request are not returnable.

Availability of material

In the event that all or part of the order is not available for shipment, we contact the customer via e-mail to alert you and understand whether you want to continue the purchase or be refunded. We are committing to sell the goods until the stocks are exhausted. At the end of stocks, the goods may no longer be put up for sale. We therefore do not guarantee the sale of items that are under stock or are no longer available.


The invoice request must be made at the time of order by indicating the correct endorsements of the landlord, the VAT ID. We remind you that in the case of an Individual Business you must always provide the Tax Code. To receive the invoice, you must provide a valid email address as it is sent via email with an XPS or PDF file.


The goods can be returned within 14 days of receipt.

The return of the item is made by the buyer at his own expense.

The object must be returned in its original packaging and intact in all its parts, including documentation where present. OTHERWISE THE REFUND WILL BE DECURTED in proportion to the decreased market value of the returned object.


- 8.00 euros for Italy

- € 20.00 for the EU

- 50.00 euros for the rest of the world

The management cost will be retained by deducting the amount of the reimbursement.

The objects produced or modified to measure on request of the customer, and the items provided on request are not refundable.


In the absence of service centers in the buyer area, the customer will be able to deliver the goods that will be repaired or returned according to the defect found.


We ship by express courier, which should be delivered within 24-48 working hours by contract. We are not responsible for delays in deliveries due to the courier, for strikes, weather events and any kind of reason.

The shipping cost is calculated by the program according to the weight and volume of the items purchased. In the case of shipments that require multiple packages, or shipments to islands and uncomfortable locations, a manual recalculation of shipping costs may be required. In this case we will notify you as soon as possible the new count, so that you can decide whether to proceed with the purchase or change or cancel the order.

We ship to the address indicated at the time of the order and we are not responsible for non-deliveries caused by errors or inaccuracies in your address. We advise you to always enter the recipient's phone number.

ATTENTION: failure to collect the goods (example: absence of the recipient when the courier passes) can generate additional costs that will be borne by the buyer.


Shipments are INSURED.

Therefore if the package arrives damaged, it is the customer's duty:

a) if the damage is obvious REJECT IT

b) if there is only a few dents on the cardboard, accept it WITH RESERVE BECAUSE THE PACKAGE IS BROKEN

The reservation must be written by the customer on the delivery form of the goods next to his signature.

in asserting a reserve the INSURANCE DOES NOT RESPOND TO DAMAGES


Some products, which can be purchased on the dropshipping website, are not available at the point of sale, as they are shipped directly from the supplier's warehouse. The shipping in Italy of the products supplied in dropshipping is free, except for delivery to the islands, for which a fee will be requested of € 15.00.

 In the case of a combined purchase of products shipped by us and products shipped in dropshipping, the shipping cost is calculated taking into account the weight / volume of the items sent by us only.


Purchase implies acceptance of the above mentioned condition.